Corporate training is a crucial aspect of professional development in today’s fast-paced business world. In this context, Sancy Suraj, the CEO of Knowles Training Institute, has been credited with redefining corporate training by offering innovative, effective, and accessible training programs that empower individuals and organizations to achieve their full potential. In this interview, we speak with Sancy Suraj about his journey as an entrepreneur, the ups and downs of running a successful company, the impact of Covid-19 on the corporate training industry, and his plans for the future of Knowles Training Institute.
You’ve been credited with redefining corporate training. What motivated you to take this on, and how has Knowles Training Institute raised the bar when it comes to learning and development?
Thank you for this question. I’m glad to have the opportunity to share my thoughts on the topic.
What motivated me to redefine corporate training was the realization that the traditional training methods were not meeting the evolving needs of businesses and their employees. I wanted to create a training institute that provides practical, experiential learning that would help individuals and organizations grow and thrive in today’s rapidly changing business environment. I was inspired by the idea of creating a training company that would not only offer a comprehensive range of training courses but also create customized learning solutions that cater to the unique needs of each client. At Knowles Training Institute, we aim to empower individuals and organizations by equipping them with practical skills and knowledge that they can apply immediately in the workplace.
At Knowles Training Institute, we have raised the bar in learning and development by embracing a learner-centric approach to training. We recognize that each learner is unique, and we tailor our courses to meet their specific needs. We focus on delivering practical, hands-on learning experiences that are grounded in real-world scenarios. Our training courses are designed to be interactive, engaging, and challenging, which helps learners to retain information better and apply their newfound knowledge in their day-to-day work.
Additionally, we have leveraged technology to deliver our training courses more effectively. We have invested in state-of-the-art learning management systems, e-learning platforms, and virtual training solutions that enable us to deliver high-quality training to our clients, regardless of their location. Our blended learning approach combines e-learning, virtual training, and face-to-face training to offer a seamless learning experience that is flexible, scalable, and cost-effective.
In conclusion, at Knowles Training Institute, we are constantly innovating and evolving to meet the changing needs of our clients. We believe that corporate training should be engaging, practical, and relevant, and we are committed to delivering training solutions that empower individuals and organizations to achieve their full potential.
You’ve mentioned that you’re passionate about empowering individuals to achieve their full potential. How do you ensure that your training programs are tailored to meet the unique needs and goals of each learner?
Thank you for this question. At Knowles Training Institute, we believe that every learner is unique and has their own set of goals, objectives, and learning styles. That’s why we have developed a learner-centric approach to training that enables us to customize our training programs to meet the unique needs and goals of each learner.
We start by conducting a thorough needs analysis to understand the specific challenges, goals, and objectives of each learner. This helps us to identify the skills, knowledge, and behaviors that need to be developed to achieve the desired outcomes. Based on this analysis, we work with the learner and their organization to develop a customized training program that addresses their specific needs.
We also recognize that different learners have different learning styles, and we adapt our training delivery to suit each individual. Some learners prefer visual aids, while others prefer hands-on exercises or group discussions. We use a variety of instructional methods, such as case studies, role-playing, simulations, and other interactive exercises to engage learners and ensure that the learning experience is both relevant and enjoyable.
In addition, we provide ongoing support to learners after the training program is completed. This includes follow-up coaching, access to additional resources, and ongoing communication with our trainers. By providing ongoing support, we ensure that the learning is reinforced and that the learner is able to apply their newfound knowledge and skills in their day-to-day work.
In conclusion, our learner-centric approach to training enables us to tailor our programs to meet the unique needs and goals of each learner. By using a variety of instructional methods and providing ongoing support, we ensure that the learning is both engaging and practical, and that the learner is able to achieve their full potential.
How do you keep your training programs fresh and innovative, and what steps do you take to stay ahead of the competition?
Thank you for this question. At Knowles Training Institute, we are committed to staying at the forefront of the industry by continuously innovating and evolving our training programs. We understand that the business landscape is constantly changing, and we strive to provide training solutions that are relevant, practical, and effective in addressing the evolving needs of our clients.
To keep our training programs fresh and innovative, we constantly monitor industry trends, conduct market research, and gather feedback from our clients and learners. This helps us to identify emerging challenges and opportunities and to develop new training solutions that are designed to meet these evolving needs. We also leverage technology to develop new learning solutions and to deliver our training programs more effectively.
Additionally, we invest heavily in the development of our trainers, ensuring that they have access to the latest research, tools, and techniques in the field of learning and development. We provide ongoing training, coaching, and support to our trainers to ensure that they are equipped to deliver training programs that are engaging, practical, and effective.
We also take steps to stay ahead of the competition by constantly evaluating and improving our training programs. We benchmark our programs against industry standards and best practices and seek feedback from our clients and learners to identify areas for improvement. We also collaborate with industry experts, thought leaders, and academics to stay abreast of the latest trends and research in the field of learning and development.
In conclusion, we keep our training programs fresh and innovative by continuously monitoring industry trends, investing in the development of our trainers, and collaborating with industry experts. By staying ahead of the competition and delivering high-quality training solutions that are tailored to the unique needs of each learner, we are able to provide our clients with the skills and knowledge they need to succeed in today’s rapidly changing business environment.
“Content that resonates is content that educates, inspires, and empowers. It’s not just about filling a page, but about filling minds and hearts with meaningful ideas and perspectives.”
You’ve spoken about the importance of incorporating technology into corporate training. What are some of the most exciting technological developments that you see shaping the future of corporate learning?
Thank you for this question. At Knowles Training Institute, we believe that technology has the power to revolutionize the way we learn and that it is an essential component of effective corporate training. We are always looking for new and exciting technological developments that can help us deliver our training programs more effectively and efficiently.
One of the most exciting technological developments that we see shaping the future of corporate learning is the use of virtual and augmented reality. These technologies enable learners to experience realistic scenarios in a safe and controlled environment, allowing them to practice and apply their skills in a hands-on way. For example, virtual reality simulations can be used to train employees in hazardous or complex tasks, such as working in a chemical plant or performing surgery. Augmented reality can also be used to provide learners with real-time information and guidance as they perform tasks in the workplace.
Another exciting development is the use of artificial intelligence and machine learning to personalize learning experiences for each individual learner. This technology can be used to analyze a learner’s performance and adapt the training content to their specific needs and preferences. For example, if a learner is struggling with a particular concept, the AI system can provide additional support and resources to help them master the topic.
Gamification is also an exciting development that is being used to make learning more engaging and enjoyable. Gamification involves incorporating game elements, such as points, badges, and leaderboards, into the learning experience to motivate learners and encourage them to engage with the content.
Finally, we are seeing a trend towards mobile learning, which allows learners to access training content on their smartphones and tablets anytime, anywhere. This provides learners with the flexibility to learn at their own pace and on their own schedule, which can improve engagement and retention.
In conclusion, we see virtual and augmented reality, artificial intelligence and machine learning, gamification, and mobile learning as some of the most exciting technological developments that are shaping the future of corporate learning. By incorporating these technologies into our training programs, we are able to provide learners with engaging, personalized, and practical learning experiences that help them achieve their goals and reach their full potential.
How has Knowles Training Institute responded to the Covid-19 pandemic, and what changes have you made to ensure that your training programs remain effective and accessible during this challenging time?
The Covid-19 pandemic has brought unprecedented challenges to the business world, and at Knowles Training Institute, we knew that we needed to act quickly to ensure that our training programs remained effective and accessible during this challenging time. We have made several changes to adapt to the new reality of remote work and social distancing, and to support our clients as they navigate these uncertain times.
One of the first changes we made was to transition our training programs from in-person to virtual delivery. We already had experience delivering online training, but we had to quickly scale up our capabilities to meet the increased demand. We invested in new technologies and platforms to deliver high-quality virtual training that was just as effective as our in-person programs.
We also recognized that many of our clients were facing financial difficulties due to the pandemic, so we worked to make our training programs more accessible and affordable. We introduced new pricing models and payment plans to help clients manage their cash flow, and we offered special discounts to clients in industries that were particularly hard hit by the pandemic.
Another important change we made was to revise our training content to address the specific challenges and opportunities presented by the pandemic. We developed new programs focused on topics such as remote team management, crisis communication, and digital transformation, to help our clients adapt to the new reality of remote work and stay competitive in an increasingly digital world.
Finally, we recognized that the pandemic was taking a toll on the mental health and wellbeing of our clients and their employees, so we developed new programs focused on mental health and wellbeing. We provided resources and support to help our clients prioritize the mental health of their employees and create a supportive and resilient workplace culture.
In conclusion, at Knowles Training Institute, we responded to the Covid-19 pandemic by transitioning to virtual training delivery, making our programs more accessible and affordable, revising our content to address pandemic-related challenges, and prioritizing the mental health and wellbeing of our clients and their employees. These changes have enabled us to continue delivering high-quality training programs that help our clients achieve their goals and thrive in the face of adversity.
“Content is not just information, it’s a powerful tool that can inspire, transform, and connect people in ways that transcend physical distance and time. In times of crisis, content becomes even more essential, as it provides a lifeline of knowledge, support, and hope to those who need it most.”
Sancy Suraj is passionate about empowering individuals to achieve their full potential, and this is reflected in the unique approach that Knowles Training Institute takes to corporate training. He believes that training programs should be tailored to meet the unique needs and goals of each learner. To achieve this, Knowles Training Institute has a team of experts who work closely with clients to design and deliver customized training programs that address their specific requirements.
Innovation is at the heart of everything that Knowles Training Institute does. Sancy Suraj understands the importance of keeping training programs fresh and up-to-date, and he is always looking for new ways to stay ahead of the competition. One of the key strategies that he employs is to incorporate technology into corporate training. This allows Knowles Training Institute to offer innovative and engaging training programs that are accessible from anywhere in the world.
The Covid-19 pandemic has had a significant impact on the corporate training industry, but Knowles Training Institute has responded to this challenge by adapting its training programs to meet the changing needs of its clients. Sancy Suraj and his team have made significant changes to ensure that their training programs remain effective and accessible during these challenging times.
Looking ahead, what are your plans for Knowles Training Institute, and how do you see the company continuing to make an impact in the corporate training industry?
Looking ahead, our plans for Knowles Training Institute are centered around continuing to innovate and provide exceptional training programs that make a positive impact on our clients and their employees. We recognize that the business world is constantly evolving, and we need to stay ahead of the curve to remain competitive and relevant.
One of our main goals is to continue to expand our range of training programs and services to meet the evolving needs of our clients. We plan to develop new programs focused on emerging technologies, such as artificial intelligence and blockchain, as well as programs that help our clients navigate the social and economic changes brought about by globalization and sustainability.
We also plan to invest heavily in technology to improve the effectiveness and accessibility of our training programs. We will continue to explore new delivery platforms, such as virtual and augmented reality, and integrate cutting-edge technologies, such as machine learning and natural language processing, into our programs to provide personalized and engaging learning experiences.
In addition, we plan to expand our global reach by establishing new partnerships and collaborations with other leading training providers around the world. We believe that by working together, we can offer our clients a wider range of training programs and services, as well as access to a broader network of experts and thought leaders.
Overall, our aim is to continue to raise the bar in the corporate training industry by providing innovative, effective, and accessible training programs that empower individuals and organizations to achieve their full potential. We believe that by staying true to our core values of innovation, quality, and customer service, we can make a lasting impact in the world of corporate training and contribute to the success of our clients and their employees.
“Our commitment to innovation and excellence is what drives us forward, and we are constantly looking for new ways to push the boundaries of what is possible in the world of corporate training.”
As we look to the future, Sancy Suraj and Knowles Training Institute are poised to continue making a significant impact in the corporate training industry. Their commitment to innovation, quality, and customer service has positioned them as a leading provider of training programs that empower individuals and organizations to achieve their full potential. With a focus on technology, customization, and collaboration, Knowles Training Institute is well-positioned to remain at the forefront of the industry and continue redefining corporate training for years to come.